Terms and Conditions

By accessing or using the website at thelevelteam.com (the "Site") operated by TheLevelTeam ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

TheLevelTeam is a boutique digital agency providing paid advertising, website development, cold calling, social media management, customer service, and SEO services. Through our Site, you can learn about our services, view our portfolio, and submit inquiries via contact forms.

By opting in to our SMS messaging program, you agree to the following:

• Program name: TheLevelTeam Marketing Updates
• Description: You will receive recurring automated marketing and informational text messages from TheLevelTeam, including updates about our services, project progress, promotions, and relevant industry information.
• Message frequency: Message frequency varies. You may receive up to 10 messages per month.
• Message and data rates: Message and data rates may apply. Check with your carrier for details.
• Consent: Consent to receive SMS messages is not required as a condition of purchasing any goods or services.
• Opt-out: You may opt out at any time by texting STOP to the number from which you received a message. After opting out, you will receive a single confirmation message and no further messages will be sent.
• Help: For help, text HELP to the number from which you received a message, or contact us at info@thelevelteam.com.
• Supported carriers: Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.

By opting in to email communications, you agree to receive marketing and informational emails from TheLevelTeam. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email. We process opt-out requests within 10 business days.

When using our Site and services, you agree to:

• Provide accurate and complete information.
• Not use the Site for any unlawful or fraudulent purpose.
• Not attempt to interfere with the proper functioning of the Site.
• Not submit spam, automated requests, or misleading information through our forms.

All content on this Site — including text, graphics, logos, images, and software — is the property of TheLevelTeam or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Projects displayed in our portfolio are shown with permission from the respective clients. The intellectual property of each project belongs to the respective client unless otherwise noted.

To the fullest extent permitted by law, TheLevelTeam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site or services. Our total liability for any claim shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.

The Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in California.

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

If you have questions about these Terms and Conditions, contact us at: